How this course can help you

  • Increase your confidence and knowledge: gain basic understanding of 'link' working

  • Understand opportunities: whole picture view. 'Link' working career path

We come highly recommended

A guide to 'link' working

Helpful information. I understand what it is all about. A lot clearer now, there are so much information out there all with differing names.

Bronze level

Excellent course, confidence building. It was very detailed, organised and easy to understand. It expanded my knowledge and also explained my role. I intend to continue with development and higher job satisfaction. There were lots of activities to complete to aid understanding. It gave me some great tools to work with.

Silver level

Step up from Bronze, informative. Wider knowledge of non-clinical aspect of my role. Learnt new skills. All simplified, easy to understand and everything broken down. This would look good on my CV. Course is useful for all in the primary care sector, GP surgeries, other involved with older vulnerable people.

Gold level

Love the activities as makes it more fun. Informative, easy to follow and inspiring. Very useful course, my favourite. Good information on best practices and how to implement. Concise, all information relevant and clearly delivered. I wish to share my enthusiasm with colleagues.

What is included

  • Actionable on-demand video lessons

  • 'Cutting edge' certificate of completion

  • Study anywhere, at your own pace and time

  • Built-in course discussion feature

  • Fast and friendly support

Why Us

We are the only & largest national community of practice for link workers

  • Role clarity & distinction

  • ‘Cross sector’ baseline knowledge & skills

  • Career development path

  • Networking & support for non-clinical link working workforce

Course curriculum

  • 1


    • User guide

    • Important *Flagship course terms*

    • Getting started

    • Course overview

  • 2

    Section 1: Introduction

    • What is included

    • Before we begin

    • Overview to Connect Link

    • Key stakeholder

    • Recap

    • Section 1

  • 3

    Section 2: Link working & role guidance framework

    • What is included

    • Link working background for context

    • Varied link working service

    • 'Link working' service & scope

    • Our role guidance framework

    • Our role guidance framework (CONNECT)

    • Our role guidance framework (LINK)

    • Recap

    • Section 2

  • 4

    Section 3: Link working case study

    • What is included

    • Case study scenario background

    • Situation before link worker support

    • Link worker actions

    • Link worker tools

    • Link worker support

    • Results (1)

    • Results (2)

    • Appreciation

    • Recap

    • Section 3

  • 5

    Link training & career pathway

    • What is included

    • People's need

    • Type of support & link role

    • Type of link working support & training

    • CPD non-clinical link courses

    • New career pathway

    • Bronze level course feedback

    • Silver level course feedback

    • Gold level course feedback

    • Recap

    • Section 4

  • 6

    Section 5: Conclusion

    • What is included

    • 4 keys to link working success

    • Summary

    • Questions

    • Levels & training

    • Networking & staying updated

    • Feedback

    • Course feedback

    • Well done!!

Who is this course for

  • No specific experience or knowledge are necessary

  • This course is for anyone who is interested in increasing their understanding of link working

  • You can learn at your own pace. As a guide the course takes between 45mins-90mins

Never stop learning

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